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Privacy Policy

Your privacy is a primary concern to us at TechVision Software and we are committed to protecting your privacy. You can travel through most of our site without giving us any information about yourself. But when you seek product support or place a product order, we do need information from you to provide services that you request. 

For example, if you choose a service such as making an online purchase in our web site, we will request personal information necessary for product shipping, such as: name, address, and telephone number. When you buy a software product from us, we may ask you to register your purchase electronically. We will keep your registration information on file, which helps us to identify you when you request product support, upgrade, or other services in the future.

We will not give or sell your individual information to any outside company for its use in marketing or solicitation. We will maintain the confidentiality of your personal information and it will be used only to support your customer relationship with TechVision Software.

When you purchase products on our web site using your credit card, we use PayPal payment transaction service directly (your credit card info will not be stored in our system). PayPal is one of the largest financial institutions in the world and is committed to handling customer information with high standards of information security. For more information on PayPal privacy and security practices, please visit the PayPal web site.

Software Return Policy

In keeping in line with common practices in software business, we  normally do not accept software returns to offer refunds if the software package was already opened, or the license activation code has already been sent to the customer. This is because, unlike physical goods, software and software licenses can be duplicated, and once a license has been issued, it is unfortunately not possible for us to recall all copies.

We provide detailed description and free demo/evaluation versions of our software (including prepackaged real samples) for you to download and try before you buy, so you can make a good judgment to see if the software can meet your requirements.

If you still have special questions or concerns about the software capability of processing your own existing forms, please feel free to contact us and send us your form samples for a free technical review before placing your order. We shall let you know if our software works for you. We offer this free sample form review service to all prospective customers to ensure that our software can meet their needs before purchasing.

Please feel free to contact us at info.request@tkvision.com if you have any questions.


 

      

 

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